ARTICLE 1 – PARTIES TO THE AGREEMENT
SELLER:
Altom Teknoloji ARGE Yazılım Mühendislik Limited Şirketi
Address: Kötekli Mah. Denizli Yolu Bulvarı Teknopark B14 Menteşe MUĞLA
Phone: +90 555 048 99 48
Email: info@altom.com.tr

BUYER:
Customer

ARTICLE 2 – SUBJECT OF THE AGREEMENT:
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures of Distance Contracts, regarding the sale and delivery of the goods/services with the qualities mentioned in the contract and whose sales price is specified in the contract, which the Buyer has ordered electronically from the Seller’s website www.altom.com.tr. The Buyer acknowledges and declares that they have been informed about the basic characteristics of the goods/services subject to sale, the sales price, the payment method, the delivery conditions, etc., and that they have confirmed this preliminary information electronically and then placed the order for the goods/services in accordance with the provisions of this contract. The preliminary information on the payment page and the invoice on the website www.altom.com.tr are integral parts of this contract.

ARTICLE 3 – DATE OF THE AGREEMENT:
This agreement, previously signed in two copies by the Seller, is accepted by the Buyer on the date of …., and one copy will be sent to the Buyer’s email address.

ARTICLE 4 – DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE, AND DELIVERY METHOD:
The goods/services will be delivered to …., at the address specified by the Buyer.

ARTICLE 5 – DELIVERY COSTS AND PERFORMANCE:
Delivery costs are borne by the Buyer. If the Seller has declared on the website that the delivery cost will be covered by the Seller for purchases over a certain amount or as part of a campaign, then the delivery cost is borne by the Seller. Delivery is made as soon as possible, subject to the availability of stock and the payment of the goods’ price being credited to the Seller’s account. The Seller delivers the goods/services within 30 (thirty) days from the order date and reserves the right to extend this period by an additional 10 (ten) days with written notice. If, for any reason, the goods/services price is not paid or is canceled in the bank records, the Seller is deemed to have been released from the obligation to deliver the goods/services.

ARTICLE 6 – BUYER’S DECLARATIONS AND COMMITMENTS:
The Buyer will inspect the goods/services subject to the contract before receiving them; they will not accept damaged and defective goods/services such as crushed, broken, or torn packaging from the courier company. The goods/services will be deemed to be undamaged and intact once they are received. After delivery, the obligation to carefully preserve the goods/services lies with the Buyer. If the right of withdrawal is to be exercised, the goods/services must not be used. The invoice must be returned. If, after the delivery of the goods/services, the credit card belonging to the Buyer is unfairly or unlawfully used by unauthorized persons without the fault of the Buyer, resulting in the relevant bank or financial institution not paying the goods/services price to the Seller, the Buyer is obligated to return the goods/services to the Seller within 3 (three) days, provided they were delivered to the Buyer. In this case, the delivery costs are borne by the Buyer.

ARTICLE 7 – SELLER’S DECLARATIONS AND COMMITMENTS:
The Seller is responsible for delivering the goods/services subject to the contract intact, complete, in accordance with the specifications stated in the order, and, if applicable, with warranty certificates and user manuals. If the goods/services subject to the contract are to be delivered to a person/organization other than the Buyer, the Seller cannot be held responsible for the refusal of delivery by the person/organization to whom the delivery will be made. The Seller will return the price of the goods/services and any valuable papers within 10 (ten) days after receiving the notice of withdrawal, and will accept the return of the goods/services within 20 (twenty) days. The Seller may supply the Buyer with goods/services of equal quality and price before the contract period expires for justified reasons. If the Seller believes that the performance of the goods/services has become impossible, they will notify the Buyer before the contract period expires. The payment made and any documents, if any, will be returned within 10 (ten) days. Defective or damaged goods/services that are sold with or without a warranty certificate may be sent to the Seller for necessary repair within the warranty conditions, in which case the delivery costs will be covered by the Seller.

ARTICLE 8 – CHARACTERISTICS OF THE GOODS/SERVICES SUBJECT TO THE CONTRACT:
The type and nature of the goods/services, their quantity, brand/model, color, and all taxes included in the sale price are as stated in the product/service introduction page on the website www.altom.com.tr and in the invoice, which is an integral part of this contract.

ARTICLE 9 – CASH PRICE OF THE GOODS/SERVICES:
The cash price of the goods/services is available in the sample invoice emailed at the end of the order and in the invoice sent to the customer with the product.

ARTICLE 10 – INSTALMENT PRICE:
The price of the goods/services according to the installment plan is available in the sample invoice emailed at the end of the order and in the invoice sent to the customer with the product.

ARTICLE 11 – INTEREST:
The interest rate cannot exceed the rate determined by the Government of the Republic of Turkey each year, and in any case, cannot exceed 30%. The Buyer is responsible to the bank with which they are dealing.

ARTICLE 12 – DOWN PAYMENT AMOUNT:
The down payment amount of the goods/services is available in the sample invoice emailed at the end of the order and in the invoice sent to the customer with the product.

ARTICLE 13 – PAYMENT PLAN:
If the Buyer makes a purchase with a credit card in installments, the installment plan chosen on the site is valid. In installment transactions, the relevant provisions of the agreement between the Buyer and the card-issuing bank apply. The credit card payment date is determined according to the terms of the agreement between the bank and the Buyer. The Buyer can also track the number of installments and payments from the account statement sent by the bank.

ARTICLE 14 – RIGHT OF WITHDRAWAL:
The Buyer may exercise the right of withdrawal within 7 (seven) days from the delivery of the goods/services subject to the contract to the Buyer or the person/organization at the address indicated. To exercise the right of withdrawal, the Buyer must notify the Seller’s customer service by email or phone within the same period and ensure that the goods/services are unused under the provisions of Article 15 and the preliminary information published on the website www.altom.com.tr, which is an integral part of this contract. In the event of the exercise of this right, the original invoice for the goods/services delivered to the third party or the Buyer must be returned. The price of the goods/services will be refunded to the Buyer within 7 days following the receipt of the withdrawal notice, and the goods/services will be returned within 20 (twenty) days. If the original invoice is not returned, the Buyer cannot be refunded the VAT and other legal obligations, if any. The delivery cost of the goods/services returned due to the exercise of the right of withdrawal will be borne by the Seller.

ARTICLE 15 – GOODS/SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:
The right of withdrawal cannot be exercised for goods/services that are not suitable for return due to their nature, goods/services that deteriorate quickly or have expired, single-use goods/services, hygienic goods/services, and all kinds of software and programs that can be copied. Furthermore, for all kinds of software and programs, various media (DVD, CD, etc.), computer and stationery consumables (toner, cartridge, ribbon, etc.), and cosmetic products, the packaging must be unopened, undamaged, and unused for the right of withdrawal to be exercised.

ARTICLE 16 – DEFAULT AND LEGAL CONSEQUENCES:
In the event that the Buyer defaults on transactions made with a credit card, the Buyer will pay interest under the credit card agreement made with the card-issuing bank and will be responsible to the bank. In this case, the relevant bank may take legal action; it may demand the costs and attorney’s fees from the Buyer, and in any case, if the Buyer defaults on their debt, the Buyer accepts to pay the damages and losses incurred by the Seller due to the delayed performance of the debt.

ARTICLE 17 – COMPETENT COURT:
In disputes that may arise from this agreement, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, and Consumer Courts above the specified value; in places where these are not available, Civil Courts of First Instance are authorized.